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PRODUCT QUESTIONS

Information to help you in choosing, purchasing and using our products.

COMPANY QUESTIONS

Information to help you learn more about Levi Strauss & Company.

PRODUCT CARE

Signature by Levi Strauss & Co.™ apparel is machine washable unless otherwise specified. Since preferred washing methods differ according to the fabric and finish of each product, we suggest that you refer to the washing instruction tag, located on the inside of your product. See below for more specific care concerns.

Delaying Fading

To prevent your Signature by Levi Strauss & Co.™ jeans from fading and to retain their true color, turn the pants inside-out for laundering and follow the washing instructions on the product.

Shrinkage

Most Signature by Levi Strauss & Co.™ jeans will shrink approximately 1/2" in the length. In order to compensate for that shrinkage, our jeans are intentionally measured 1/2" over the ticket size.

WHERE TO BUY

Purchasing in a Store

Locate stores in your area that carry Signature by Levi Strauss & Co.™ apparel by clicking on the "Where-to-Buy" link on the top navigation bar. On this page you will see a list of stores that carry Signature by Levi Strauss & Co.™ products. You can select a store and search for locations in your area. Since not every store stocks every item, please call first.

Purchasing Online

Signature by Levi Strauss & Co.™ apparel is currently not available for purchase online.

If you need assistance in locating your favorite styles or if you have any other questions, please click here to send us an email, or call us toll-free at (888) 501-LEVI. We're available Monday through Friday from 9 AM to 8 PM Eastern Standard Time.

PRODUCT GUARANTEE

Levi Strauss & Co. is committed to manufacturing products of the highest quality and ensuring the satisfaction of all our consumers. If any of our products do not meet our stringent quality standards, we want to identify the cause and take whatever corrective action is necessary. We offer a full warranty on our garments that guarantees against manufacturing and material defects. Our warranty states:

If any of our products do not meet our stringent quality standards, we want to identify the cause and take whatever corrective action is necessary. For more information on how to return garment for inspection, please send us an email or call us at 1 888 501 LEVI.