HELP

PRODUCT QUESTIONS

Information to help you in choosing, purchasing and using our products.

COMPANY QUESTIONS

Information to help you learn more about Levi Strauss & Company.

Frequently Asked Questions

Catalogs

Do you have a catalog?

Levi Strauss & Co. does not produce a catalog. However, you can browse this website to learn about the products currently available in the Signature by Levi Strauss & Co.™ line.

Guarantee

What is your guarantee?

We offer a full warranty on our jeanswear. If your garment proves to be defective in workmanship or materials under normal wear (excluding stains), please contact us. This full warranty gives you specific rights. You may have other rights which vary from state to state.

If any of our products do not meet our stringent quality standards, we want to identify the cause and take whatever corrective action is necessary. For more information on how to return garments for inspection, please email us or call (888) 411-5384.

New Product Ideas

Do you accept outside product designs or marketing ideas?

While we appreciate people's creativity and interest in designing and marketing Signature by Levi Strauss & Co.™ products, we do not consider product ideas from outside of the company. We have a staff of marketing, design and product development professionals dedicated exclusively to creating and marketing products that reach our consumers in the most effective manner possible.

Selling Our Products

Can I sell your products?

Levi Strauss & Co. reviews new account requests primarily on the basis of store location, appearance, product presentation and merchandising mix. If you are interested in becoming an authorized retailer of Levi Strauss & Co. products, please visit our corporate web site at www.levistrauss.com for further information on the application process.

Levi Strauss & Co. does not sell to exporters, jobbers, wholesale distributors or liquidators. We only sell directly to approved retail stores in each country where we do business.

Jobs

Do you have any job openings?

For employment information around the world please visit our corporate web site at www.levistrauss.com. If you have additional questions about applying for employment at Levi Strauss & Co. in the U.S., you may call (415) 501-7000. This line is available from 8 a.m. - 5 p.m. Pacific Time, Monday through Friday.

Student Requests

How do I get information on your company for a school project?

There is a great deal of general as well as biographical and historical information about our company on our corporate website, www.levistrauss.com. Unfortunately, due to the volume of requests for information that we receive, we are not able to provide detailed answers to specific questions about our company.